Monday, 18 April 2011

Professional Computer Support and Services

"Professional Computer Support and Services" is a very grey area these days. Is there any real governing body for the computing industry that maintains standards of practice and procedure? Sure there's the BCS in the United Kingdom, and sure you can have Microsoft and Cisco accreditations... but there is no guild, no professional society? So what are these "Professional Computer Support and Services" we see a lot of these days? How can it be maintained? Who will regulate it? Who should regulate it? Should It be regulated? Feel free to comment.

Seeing as there is no professional practice, the responsibility falls upon the organisation itself. So what about us... Cavtec Systems Limited? What is our stance on these "Professional Computer Support and Services"?

Personal Conduct and ethics

As we are a family ran organisation, having that personal relationship with our customers and clients is easy. We are encouraged our employees to establish these relationships. The thinking behind such is that it creates better working relationships and helps to maintain quality of service, as an element of responsibility falls not only on the organisation but upon the employee.

Cultivating a responsibility, an accountibility, a desire and motivation for work is essential for success. Without it, personal relationships are superficial, empty and worthless to both parties.

Value for money

Gone are the days of the 80's and early 90's where so much emphasis was place on the "product", what it is and what it does. This is 2011. People are more educated and understand what they need and why they need it. They are spoilt for choice when it comes to "product". A cheaper product doesn't necessarily mean value for money! The additional services pre and post sale are value for money. Those personal relationships, they are value for money!

Services and Prices


*POA = Price On Application

Notice a lot of our services are POA. We know that everyone is different in their circumstances, and everyone has differing problems. So no price or service will be the same! Simple.

Cavtec Systems Limited


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